Did you know that you can control your desk phone or softphone using your web browser via the 3CX WebClient? This feature provides many quality-of-life improvements such as clicking a phone number to call it using your desk phone, or transferring calls received on your desk phone, all using your computer!
Controlling your phone using the WebClient
To control a separate device using the WebClient:
- Log in to the 3CX WebClient.
- In the top right, select the device that you want to control from the WebClient.
That's it! You can now control a separate device using the WebClient.
If the above steps did not resolve your issue, you can raise a case with our team by clicking here. We may verify that you have completed the above steps, so don't forget to try!