Support Centre

Controlling phones and other devices using the WebClient

Mark Harris


Did you know that you can control your desk phone or softphone using your web browser via the 3CX WebClient? This feature provides many quality-of-life improvements such as clicking a phone number to call it using your desk phone, or transferring calls received on your desk phone, all using your computer!

Controlling your phone using the WebClient

To control a separate device using the WebClient:

  1. Log in to the 3CX WebClient.
  2. In the top right, select the device that you want to control from the WebClient.

That's it! You can now control a separate device using the WebClient.


Need help?

If the above steps did not resolve your issue, you can raise a case with our team by clicking here. We may verify that you have completed the above steps, so don't forget to try!

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