Please Note: While this guide is public, this assumes that you are a customer of Yamo for your VoIP solutions with additional feature from VoipTools. As such, some information may not be accurate if you are not a customer. Yamo provides low-cost and powerful phone systems for businesses of all sizes.

The Agents screen displays the information of all the active and inactive agents. As a manager, you can add/update an agent

• Log into VoipTools.
• On the menu bar, click Agents.
• In the Agents screen, below tab bar, select Add/ Update Agent names from 3CX check box.
  
• Refresh the screen to see the updated names in the Agent Name column.

Additional Assistance

If the steps listed above do not resolve your issue and you are a Yamo customer, please click here to raise a support case with us.

If you are not a Yamo customer and would like to have a chat to see how your business can benefit from our expert support and advice, please click here to book an obligation-free consultation and quote where we can discuss your business needs with one of our experts.

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