Support Centre

Update keys option in Yealink web interface

Romnick Seludo

Some customers open a ticket asking help to add, edit, delete a line key feature in Yealink handsets. These changes can be performed on customer's end by accessing the device web interface (GUI). The following step by step guide will walk the customer through to accomplish the desired changes.

  • Obtain the ip address of the handset
    • Click the OK button and scroll down to IPv4, this should be the ip address of the device
  • Open a browser
    • Enter the ip address to the address bar
  • When prompted to sign-in
    • Username: admin
    • Password: (Yamo support will provide upon replying on the email request)

  • Once logged in, select Line Key or Ext Key
    • Line Key - displays on the small screen of the handset
    • Ext Key - expansion module which has a separate screen
  • Edit the keys accordingly and click Confirm

Line Key

  • Label is where to input the extension name, could be first and last name

Ext. Key

  • Label is where to input the extension name, could be first and last name


If the above steps did not help in resolving your issue, Yamo customers can click here to raise a case with us.

If you are not a Yamo customer and would like to have a chat to see how your business can benefit from expert support and advice like this, click here to book an obligation-free consultation and quote where we can discuss your business needs with one of our experts.

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