Management Guides
This section is dedicated to articles that will help navigate and perform task via the 3CX Management Console
- Adding a physical phone to an extension
- Enabling Call Recording in 3CX
- Creating a Digital Receptionist
- Adding queues to 3CX
- Creating extensions (user accounts) on 3CX
- Blacklisting Numbers - 3CX Console
- How to forward calls when user is not available in 3CX
- Creating an out of office message
- Updating contact preferences through the management console
- Adjusting user rights on 3CX
- Setting up Voicemail to email via the management console
- Extension removal
- Modifying extensions in a ring group or call queue
- Modifying the Caller ID through the Management Console
- Updating your Music on hold
- How to set outbound caller ID (CLID)
- How to log an agent in or out of a queue
- How to add or import contacts in 3CX
- Managing Blacklisted Users
- Forgotten 3CX Passwords
- 3CX Call Queues
- 3CX Call Reports
- Ring groups on 3CX